GETTING STARTED
Your COCO+ Fuel cards are on their way, when you receive them, they are active and ready to use. Each card has a unique PIN number, you will need the PIN to charge back to your account. The PIN number(s) has been sent to you in your welcome email.
POSTAGE PACKAGING
The packaging we’ve used to get your cards to you is plastic free and 100% recyclable. The paper your cards are wrapped in isn’t just any old paper! It's embedded with wildflower seeds, simple pop in a pot or the garden water and watch it grow! #SaveTheBees
HOW DOES MY COCO+ FUEL CARD WORK?
Cardholders can fill up at any forecourt or filling station where their card is valid. COCO+ fuel cards are accepted at around 3,700 sites nationwide, including selected BP, Shell, Esso, Texaco, as well as Morrisons, Tesco, Sainsbury’s and Co-op. Drivers are never far away from a filling station that accepts the COCO+ fuel card!
You pay at the till as you would with any other payment method. The cashier will swipe your fuel card and either ask you to enter your four-digit PIN number or sign for the transaction. Sometimes, you may be asked to do both, and the cashier may also ask for your vehicle registration number and mileage for extra validation. Unfortunately, our COCO+ Fuel cards are not currently accepted by ‘Pay at Pump’ terminals.
THE COCO+ APP
You will shortly receive an email invitation to set up your password and download the COCO+ App. Our App gives you access to the forecourt finder so you know where you can use the card, so drivers never have to deviate from their route.
You can also see information on your offsetting stats!
The invite email may end up in your junk email folder, so please check. Then simply follow the instructions and you are set to go!
If you are part of a larger fleet, you maybe asked to download the COCO+ Fuel app by your Fleet Manager. You will need to:
1.Visit our website www.mycoco.io
2.In the top right corner click on the profile icon
3.Select COCO+ Fuel
4.Click on the required app (app store or google play)
5.Download the COCO+ Fuel app
6.Once downloaded the Fleet Manager will issue you the Fleet login details.
WHERE CAN I SEE MY OFFSETS?
Rest assured, from day one your fuel purchasing will be offset. We’ll supply you with quarterly reporting that you can use for your company's CSR charter detailing your offset achievements!
We’ve included an information sheet on the first project we are supporting, Bhadla Solar, India.